Privacy Policy
We respect your privacy and are committed to protecting your personal information. Learn how we collect, use, and protect your data.
Privacy Policy
Last Updated: May 2026
At WellCo Travel, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information provided through wellcotravel.com and related communication channels operated under the WellCo Travel brand.
By using this website or submitting a travel inquiry, users confirm that they have read this Privacy Policy.
1. Who We Are
This Privacy Policy applies to wellcotravel.com and travel services, travel planning, inquiries, and communication provided under the WellCo Travel brand.
Some Slovenia travel content and informational resources may also be published through related WellCo Travel platforms and communication channels.
WellCo Travel focuses on private travel experiences, travel planning, and customized journeys across Slovenia and nearby European destinations.
For privacy-related questions, users may contact:
info@wellco.si
2. Information We May Collect
Depending on the nature of the inquiry, booking request, or interaction with the website, we may collect the following information:
Users are responsible for ensuring that the information they provide is accurate, complete, and lawful. WellCo Travel is not responsible for issues resulting from incorrect or incomplete information provided by users during booking or travel planning processes.
3. How Information Is Used
Personal information may be used for the following purposes:
Payments may be processed through third-party payment providers and financial platforms, including Stripe and other international payment services.
Payment processing is handled directly by the relevant payment providers in accordance with their own privacy policies and security standards.
When making payments, users may be redirected to secure third-party payment pages.
5. Sharing Information with Third Parties
To organize and coordinate requested travel arrangements, certain personal information may be shared with independent service providers, including:
We do not sell personal information to third parties.
6. International Data Processing
Due to the international nature of travel services and online communication, personal information may be processed, stored, or transferred between different countries and jurisdictions.
By using this website or submitting travel-related requests, users understand that information may be transferred internationally when reasonably necessary for travel coordination, communication, payment processing, analytics, marketing activities, or operational purposes.
7. Cookies and Technical Information
wellcotravel.com may use cookies, analytics technologies, advertising technologies, and similar tools to:
8. Analytics, Advertising, and Communication Tools
We may use analytics, advertising, marketing, performance measurement, and communication tools provided by third-party platforms such as Google, Meta (including Facebook and Instagram), Pinterest, and other communication or advertising services to better understand website usage, improve user experience, and support advertising, analytics, and marketing performance measurement activities.
These platforms may independently collect and process certain technical information in accordance with their own privacy policies.
We may also use third-party communication tools, including email and messaging applications, to respond to travel inquiries and provide customer support.
9. Data Retention
Personal information may be retained for as long as reasonably necessary to:
10. Data Security
We use reasonable organizational, technical, and administrative measures to help protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
While we strive to use commercially reasonable safeguards and modern technologies, no method of data transmission or electronic storage can be guaranteed to be completely secure.
11. User Rights
Depending on applicable laws and regulations, users may have the right to:
info@wellco.si
12. Third-Party Websites
This website may contain links to third-party websites or services that are not controlled by WellCo Travel.
WellCo Travel is not responsible for the content, privacy practices, or security of external websites and encourages users to review the privacy policies of those third parties independently.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.
By continuing to use the website after updates are published, users acknowledge the updated Privacy Policy.
14. Privacy Contact
For questions related to this Privacy Policy or personal information processing, please contact:
info@wellco.si
Last Updated: May 2026
At WellCo Travel, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information provided through wellcotravel.com and related communication channels operated under the WellCo Travel brand.
By using this website or submitting a travel inquiry, users confirm that they have read this Privacy Policy.
1. Who We Are
This Privacy Policy applies to wellcotravel.com and travel services, travel planning, inquiries, and communication provided under the WellCo Travel brand.
Some Slovenia travel content and informational resources may also be published through related WellCo Travel platforms and communication channels.
WellCo Travel focuses on private travel experiences, travel planning, and customized journeys across Slovenia and nearby European destinations.
For privacy-related questions, users may contact:
info@wellco.si
2. Information We May Collect
Depending on the nature of the inquiry, booking request, or interaction with the website, we may collect the following information:
- Name and surname
- Email address
- Phone number
- Country of residence
- Travel preferences and trip details
- Information necessary for booking travel-related services
- Traveler information required for reservations
- Identification or document information when required for specific services
- Communication history and customer support correspondence
- Technical and website usage information
Users are responsible for ensuring that the information they provide is accurate, complete, and lawful. WellCo Travel is not responsible for issues resulting from incorrect or incomplete information provided by users during booking or travel planning processes.
3. How Information Is Used
Personal information may be used for the following purposes:
- Responding to travel inquiries
- Organizing and coordinating travel services
- Communicating regarding bookings and requests
- Sending confirmations, updates, and service-related information
- Processing payments and refunds
- Providing customer support
- Improving website functionality and user experience
- Understanding website usage and visitor behavior
- Supporting advertising, analytics, and marketing performance measurement activities
- Preventing fraud, abuse, and unauthorized activity
- Complying with applicable legal, financial, and tax obligations
Payments may be processed through third-party payment providers and financial platforms, including Stripe and other international payment services.
Payment processing is handled directly by the relevant payment providers in accordance with their own privacy policies and security standards.
When making payments, users may be redirected to secure third-party payment pages.
5. Sharing Information with Third Parties
To organize and coordinate requested travel arrangements, certain personal information may be shared with independent service providers, including:
- Accommodation providers
- Transportation companies
- Tour and activity providers
- Wellness centers and thermal resorts
- Insurance providers
- Payment providers and financial platforms used to process transactions
- Technology and communication platforms
- Other service providers involved in organizing requested travel arrangements
We do not sell personal information to third parties.
6. International Data Processing
Due to the international nature of travel services and online communication, personal information may be processed, stored, or transferred between different countries and jurisdictions.
By using this website or submitting travel-related requests, users understand that information may be transferred internationally when reasonably necessary for travel coordination, communication, payment processing, analytics, marketing activities, or operational purposes.
7. Cookies and Technical Information
wellcotravel.com may use cookies, analytics technologies, advertising technologies, and similar tools to:
- Ensure proper website functionality
- Remember user preferences
- Analyze website traffic and visitor behavior
- Improve user experience
- Support marketing and advertising activities
- IP address
- Device and browser type
- Operating system and language settings
- Website pages visited
- Time and duration of visits
- Referral sources
- General technical usage data
8. Analytics, Advertising, and Communication Tools
We may use analytics, advertising, marketing, performance measurement, and communication tools provided by third-party platforms such as Google, Meta (including Facebook and Instagram), Pinterest, and other communication or advertising services to better understand website usage, improve user experience, and support advertising, analytics, and marketing performance measurement activities.
These platforms may independently collect and process certain technical information in accordance with their own privacy policies.
We may also use third-party communication tools, including email and messaging applications, to respond to travel inquiries and provide customer support.
9. Data Retention
Personal information may be retained for as long as reasonably necessary to:
- Provide requested travel services
- Maintain customer communication
- Comply with legal, financial, and tax obligations
- Resolve disputes
- Prevent fraud and abuse
- Protect legitimate business interests
10. Data Security
We use reasonable organizational, technical, and administrative measures to help protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
While we strive to use commercially reasonable safeguards and modern technologies, no method of data transmission or electronic storage can be guaranteed to be completely secure.
11. User Rights
Depending on applicable laws and regulations, users may have the right to:
- Request access to personal information
- Request correction or updates
- Request deletion of personal information
- Restrict or object to certain processing activities
- Withdraw previously provided consent
- Submit privacy-related requests or concerns
info@wellco.si
12. Third-Party Websites
This website may contain links to third-party websites or services that are not controlled by WellCo Travel.
WellCo Travel is not responsible for the content, privacy practices, or security of external websites and encourages users to review the privacy policies of those third parties independently.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.
By continuing to use the website after updates are published, users acknowledge the updated Privacy Policy.
14. Privacy Contact
For questions related to this Privacy Policy or personal information processing, please contact:
info@wellco.si